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Your opinions are important to us. To better serve you in the future, we’d like to know about your experience with us. Please be candid with your thoughts and thank you for working with us. We appreciate your business.

Name:
Address:
City:
State:
Zip Code:
E-mail:

Which best describes the purpose of our visit?
Installation     Service     Other

  1=Very Dissatisfied    →    10=Very Satisfied
  1 2 3 4 5 6 7 8 9 10
1. Promptness of personnel  
2. Overall appearance (technicians, vehicles, etc.)  
3. Courteous and friendly  
4. Understood my HVAC needs or concerns  
5. Knowledgeable  
6. Kept my home neat and clean  
7. Explained work performed  
8. Explained my systems operation & maintenance  
9. Explained equipment and labor warranties  
10. Completed work in a timely manner  
11. Resolved my HVAC issues  
12. Overall satisfaction  
13. Are you interested in a maintenance agreement?
      Yes    No
14. Would you use Carefree Comfort again in the future?
      Yes    No
15. Would you recommend Carefree Comfort to a friend or colleague?
      Yes    No
16. How did you hear about us?
Existing customer
Referral
Newspaper ad
Phone book
Postcard
Internet search
www.carefreecomfort.com
Other    
17. Please share any additional comments with us that you may have about
your experience with Carefree Comfort.


 
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Lake Forest, Winnetka, Highland Park, Deerfield, Lake Bluff
Northbrook, Glencoe, Riverwoods, Lincolnshire, Wilmette, Glenview, Bannockburn, Evanston, Libertyville, Skokie, Vernon Hills, Long Grove, Hawthorne Woods